Did you place an order for your Rhone gear before 1:00 pm MT (3:00 pm ET) Monday-Friday? Good news, chances are your package was shipped the same day! Maybe you just missed the window to place the order? No worries, your package will ship the next business day.
We will always do our best to fulfill your order as quickly as possible all year round! When it comes to peak holiday periods or major Rhone sale events, note that orders may take 2-4 business days to ship. Also, complimentary hemming orders can take an additional 5-7 days before shipping.
Make sure to always keep tabs on the status of your package. If it’s been more than four (4) business days since placing your order, excluding hem requests, and you have yet to receive any updates, please don’t hesitate to reach out to our Customer Experience team at firstname.lastname@example.org. We are here every step of the way!